Live Chat ... Are You Using It? 🤔

Good Morning Store Nation,

Busy old day for me today …. Im travelling to Glasgow (5 hours) for an hour meeting and shooting straight back home 😳

Right lets crack on ….

Yesterdays Stats …

• 3 Reservations

• 3 Move Ins

• 2 Move Outs

Lets … Do … This …

Here's what's coming your way today 😎🎯

🤐 A Self Storage Tip - “Live Chat ❤️”

🤝 3 Self Storage News Stories

🧐 Yesterday’s figures for each facility

🥸 1 Meme of the day

Self Storage Tip 💡 💰 🤑

Live Chat ❤️

For those who don’t know what Live Chat is, I googled the definition for you 😇

Live chat is an online communication system that allows businesses to engage with visitors on their website in real-time

4 out of our 28 reservations last week came from Live Chat

That’s 14% of our reservations

That is crazy!

Would they have booked without Live Chat? Possibly … Possibly Not 🤷‍♂️

The great part about Live Chat is you only turn it on when you have the capability to reply to people

When you’re too busy or not in front of your computer you simply turn it off

So my question to you is …

Are you using Live Chat in your business??

If not …. Pleaassseeee try it … It works!

We use Hubspot and it’s FREE 👏

Here’s a link for those whos interested

Industry News 🧐

• UK’s first flat pack self-storage system launched as industry tops £1.08 billion

• Why Self-Storage Automation Is Important

• Make the Connection! A Cross-Generational Approach to Self-Storage Customer Service

The Fun Bit - My Business .... Bare Butt Naked! 😲 🤫 🤭

Willerby (Hull) … My Big Site

• 1 Reservations

• 0 Move Ins

• 1 Move Outs

Month to Date -

• PLUS 1245 Sq Ft

Reservations so far this week = 1

Move Ins so far this week = 0

Clough Rd Figures ... The Automated Site

• 0 Reservations

• 1 Move Ins

• 1 Move outs

Month to Date -

• PLUS 685 Sq Ft

Reservations so far this week = 0

Move Ins so far this week = 1

Beverley … My Baby (First Site)

• 0 Reservation

• 1 Move Ins

• 0 Move Outs

Month to Date -

• MINUS 50 Sq Ft

Reservations so far this week = 0

Move Ins so far this week = 1

Wrexham's Figures (Indoor) ... My First Acquisition

• 2 Reservation

• 0 Move Ins

• 0 Move Outs

Month to Date -

• PLUS 405 Sq Ft

Reservations so far this week = 2

Move Ins so far this week = 0

Mansfield Figures … My New Site

• 0 Reservation

• 1 Move Ins

• 0 Move Outs

Month to Date -

• PLUS 570 Sq Ft for the month

Reservations so far this week = 0

Move Ins so far this week = 1

Meme / GIF of the day - 👀 😂 

Health and Fitness ... Move More = Live Longer - 🏋️‍♀️ 🏃

Weekly goals -

• Gym - 4 times

• Run -25 miles

• Boxing - 0

Results so far -

• Gym - 0

• Run - 5 Miles

• Boxing - 0

Yesterday’s Steps - 17,932

Loads of self storage love,

Dean ❤️ 🙃